Abstract

Reflection on the role of public libraries in the digital information environment. The appropriate digital content niche that concerns libraries working in a collaborative approach with other cultural and local institutions is defined. The need for community-oriented content and crowdsourcing is described. Libraries could act as mediators between local cultural agents to support information quality and licensing in social web sites.

Abstract

A user-centred public library must focus its innovation in ways that will attract and satisfy users, building user loyalty. This relates not only to technological innovation but also to the development of new services. Based on this concept, we briefly describe the experience of launching innovative services in the Biblioteca Regional de Murcia (Murcia Regional Library).