Abstract

Chatbots developed on private messaging platforms are a simple tool that allow direct and personalized communication with the public. They have many advantages thanks to the possibility of automating the process of production and distribution of content, and even to follow real time [...]

Abstract

It can be said that Artificial Intelligence (AI) is the digital technology that has probably achieved the most important impact and degree of social penetration, following an exponential evolution in recent years. Despite this recent explosion, AI has an almost century-old history, [...]