A new analysis system for evaluating website quality is presented. It is characterized by its ability to interrelate and evaluate both technical and strategic aspects of a website. It is based on the premise that, while the technical aspects that govern the operation and functionality have a great impact on the quality of a website, they do not guarantee its success on their own. This approach differs from those commonly adopted in analysis systems, since until now most of them have been developed by adopting a predominantly operational or functional view.
Published on 13/08/20
Accepted on 13/08/20
Submitted on 13/08/20
Volume 29, Issue 4, 2020
Licence: Other
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