Ranking of Electronic Business Processes with TOPSIS Technique

Abstract

E-business is similar to e-commerce, but goes beyond simply buying and selling products and services online. E-business includes a wider range of business processes, such as supply chain management, electronic order processing and customer relationship management. Therefore, e-business processes can help companies operate more efficiently and effectively. The purpose of this research is to rank the main and key options in electronic business using the TOPSIS algorithm. The results showed that the most important among the indicators is related to the idea and creativity to find a new and effective customer in the market and the large and significant network of suppliers, and the indicators of continuous innovation and productivity and the ability to track orders in comparison with the indicators They are less important.

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