Bibliography - Artificial Intelligence & Blockchain

References

Al-Sai, ZA, Abdullah, R. and Heikal Husin, M. (2020). Critical Success Factors for Big Data: A Systematic Literature Review. IEEE Access , Vol. 8.

Ameen, N., Tarhini, A., Reppel, A., and Anand, A. (2021). Customer experiences in the age of artificial intelligence. Computers in Human Behaviour. Volume 114 (January).

Boynton, AC, and Zmud, RW (1986). An Assessment of Critical Success Factors. Sloan Management Review , Vol. 25 (4).

Canhoto, AI, and Clear, F. (2020). Artificial intelligence and machine learning as business tools: A framework for diagnosis value destruction potential. Business Horizons, Vol. 63 (2), 183 – 193.

Cong, LW, Li, B., and Zhang, QT (2021). Internet of Things: Business Economics and Applications. Review of Business, Vol. 41 (1), 15-29.

Canhoto, AI, and Clear, F. (2020). Artificial intelligence and machine learning as business tools: A framework for diagnosis value destruction potential. Business Horizons , Vol. 63 (2), 183 – 193.

Dal Mas, F., Massaro, M., Verde, JM and Cobianchi, L. (2020). Can the Blockchain Lead to New Sustainable Business Models? Journal of Business Models , Vol. 8 (2), 31-38.

Deloitte (2020). Thriving in the era of pervasive AI . Deloitte's State of AI in the Enterprise, 3rd Edition. Available at https://www2.deloitte.com/cn/en/pages/about-deloitte/articles/state-of-ai-in-the-enterprise-3rd-edition.html

Fosso Wamba, S., Akter, S., Edwards, A., Chopin, G., and Gnanzou, D. (2015). How 'Big Data' Can Make Big Impact: Findings from a Systematic Review and a Longitudinal Case Study. International Journal of Production Economics , Vol. 165 (July), 234-246.

Ghose, A. (2018). What Blockchain Could Mean for Marketing. Harvard Business Review .

Haenlein, M. and Kaplan, A. (2019). A Brief History of Artificial Intelligence: On the Past, Present, and Future of Artificial Intelligence. California Management Review , Vol. 61(4), 5-14.

Harvey, CR, Moorman, C., and Toledo, M. (2018). How Blockchain Can Help Marketers Build Better Relationships with Their Customers. Harvard Business Review .

Hoy, MB (2018) Alexa, Siri, Cortana, and More: An Introduction to Voice Assistants. Medical Reference Services Quarterly , Vol. 37 (1), 81-88.

Hu, M. (2020). Cambridge Analytica's black box. Big Data & Society, July-December, 1-6.

Hunt, E. (2016). Tay, Microsoft's AI chatbot, gets a crash course in racism from Twitter. The Guardian. Available at https://www.theguardian.com/technology/2016/mar/24/tay-microsofts-ai-chatbot-gets-a-crash-course-in-racism-from-twitter

Jain, A. (2016). The 5V's of Big Data . Available at https://www.ibm.com/blogs/watson-health/the-5-vs-of-big-data/

Kaiser, I., and Stummer, C. (2020). How the Traditional Industrial Manufacturer Miele Established a New Smart Home Division. Research-Technology Management, V. 63 (4), 29-34.

Kai-Uwe Brock, J; and Wangenheim, Fv (2019). Demystifying AI: What Digital Transformation Leaders Can Teach You About Realistic Artificial Intelligence. California Management Review , Vol. 61(4), 110-134.

Li, F. and Whalley, J. (2002). Deconstruction of the telecommunications industry: from value chains to value networks. TelecommunicationsPolicy. V.26 (9–10), 451-472.

Madrigal Moreno, F., Gil Lafuente, J., Avila Carreon, F., and Madrigal Moreno, S. (2017). The Characterization of the Millennials and Their Buying Behavior. International Journal of Marketing Studies, Vol. 9 (5).

Metta, G., et al. (2010). The iCub humanoid robot: An open-systems platform for research in cognitive development. Neural Networks , Vol. 23 (8–9 ), 1125-1134.

OECD (2020). A Roadmap Toward A Common Framework For Measuring The Digital Economy . Report for the G20 Digital Economy Task Force SAUDI ARABIA, 2020. Available at http://www.oecd.org/sti/roadmap-toward-a-common-framework-for-measuring-the-digital-economy.pdf

Statistics (2020). In-depth: Artificial Intelligence 2020 . Statista Digital Market Outlook. November 2020.

Vakulenko, Y., Shams, P., Hellstrom, D. and Hjort, K. (2019). Service innovation in e-commerce last mile delivery: Mapping the e-customer journey. Journal of Business Research. V.101 (August), 461-468.