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Digital Economy after COVID-19 1/2

Digital Economy after COVID-19 2/2

Reading!

Li, S. (2021). How Does COVID – 19 Speed the Digital Transformation of Business Processes and Customer Experiences ? Review of Business, Vol. 41 (1), 1-14.

Quiz!

1. What are the main factors that will impact the post-pandemic situation?

Smart working, artificial intelligence, internet of things, virtual reality
Smart cities, advanced streaming, 5G, online business
Smart working, advanced streaming, online ordering, online business
Smart factory, advanced streaming, artificial intelligence, cloud business

2. What are the main components of the after-COVID-19 ABCDEF model?

Artificial Intelligence, Big Data, Customer Experience, Digital Reality, Internet of Things, Fintech
Artificial Intelligence, Blockchain, and Big Data, Customer Experience, Digital Transformation, Emotion, Fintech
Artificial Intelligence, Blockchain, and Big Data, Customer Satisfaction, Digital Transformation, Emotion, Fintech
Artificial Intelligence, Blockchain, and Big Data, Customer Satisfaction, Digital Transformation, Emotion, Five (5) G

3. « Governments and companies must especially take care of consumers/millennials, but also Baby-boomers generation/the Z generation/millenials, but also the Z generation, to shape our future in a post-pandemic society where the Digital Economy will be the norm."

Costumers
Millennials, but also Baby-boomers generation
The Z generation
Millenials, but also the Z generation

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Published on 09/05/22
Submitted on 09/05/22

Volume Chapter 4 - Big Data Analytics, 2022
Licence: CC BY-NC-SA license

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