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== References ==
 
== References ==
  
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Bower, JL, and Christensen, CM (1995). Disruptive Technologies, Catching the Wave. Harvard Business Review. Retrieved from https://hbr.org/1995/01/disruptive-technologies-catching-the-wave
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* Bower, JL, and Christensen, CM (1995). Disruptive Technologies, Catching the Wave. Harvard Business Review. Retrieved from https://hbr.org/1995/01/disruptive-technologies-catching-the-wave
  
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Christensen, CM, Raynor, M., and McDonald, R. (2015). What Is Disruptive Innovation? Harvard Business Review. Retrieved from https://hbr.org/2015/12/what-is-disruptive-innovation
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* Christensen, CM, Raynor, M., and McDonald, R. (2015). What Is Disruptive Innovation? Harvard Business Review. Retrieved from https://hbr.org/2015/12/what-is-disruptive-innovation
  
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De Massis, A., Frattini, F. and Quillico, F. (2016). What Big Companies Can Learn from the Success of the Unicorns. Harvard Business Review.  
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* De Massis, A., Frattini, F. and Quillico, F. (2016). What Big Companies Can Learn from the Success of the Unicorns. Harvard Business Review.  
  
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Deloitte Insight (2019). Tech Trends 2019: Beyond the digital frontier. Retrieved from https://www2.deloitte.com/fr/fr/pages/technology/articles/tech-trends.html
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* Deloitte Insight (2019). Tech Trends 2019: Beyond the digital frontier. Retrieved from https://www2.deloitte.com/fr/fr/pages/technology/articles/tech-trends.html
  
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Kaiser, I., and Stummer, C. (2020). How the Traditional Industrial Manufacturer Miele Established a New Smart Home Division. Research-Technology Management, Volume 63, Issue 4, Pages 29-34
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* Kaiser, I., and Stummer, C. (2020). How the Traditional Industrial Manufacturer Miele Established a New Smart Home Division. Research-Technology Management, Volume 63, Issue 4, Pages 29-34
  
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Lemon, KN, and Verhoef, PC (2016). Understanding Customer Experience Throughout the Customer Journey. Journal of Marketing: AMA/MSI Special Issue, Volume 80 (November 2016), Pages 69–96
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* Lemon, KN, and Verhoef, PC (2016). Understanding Customer Experience Throughout the Customer Journey. Journal of Marketing: AMA/MSI Special Issue, Volume 80 (November 2016), Pages 69–96
  
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Li, F. and Whalley, J. (2002). Deconstruction of the telecommunications industry: from value chains to value networks. TelecommunicationsPolicy. Volume 26, Issues 9–10, Pages 451-472.
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* Li, F. and Whalley, J. (2002). Deconstruction of the telecommunications industry: from value chains to value networks. TelecommunicationsPolicy. Volume 26, Issues 9–10, Pages 451-472.
  
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McKinsey & Company (2016). Parcel delivery The future of last mile. Travel, transport, and logistics, September 2016. Retrieved from https://www.mckinsey.com/~/media/mckinsey/industries/travel%20transport%20and%20logistics/our%20insights/how%20customer%20demands%20are% 20reshaping%20last%20mile%20delivery/parcel_delivery_the_future_of_last_mile.ashx
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* McKinsey & Company (2016). Parcel delivery The future of last mile. Travel, transport, and logistics, September 2016. Retrieved from https://bdkep.de/files/bdkep-dateien/pdf/2016_the_future_of_last_mile.pdf
  
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OECD (2020). A Roadmap Toward A Common Framework For Measuring The Digital Economy. Report for the G20 Digital Economy Task Force SAUDI ARABIA, 2020. Retrieved from http://www.oecd.org/sti/roadmap-toward-a-common-framework-for-measuring-the-digital-economy.pdf
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* OECD (2020). A Roadmap Toward A Common Framework For Measuring The Digital Economy. Report for the G20 Digital Economy Task Force SAUDI ARABIA, 2020. Retrieved from http://www.oecd.org/sti/roadmap-toward-a-common-framework-for-measuring-the-digital-economy.pdf
  
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Osterwalder, A. (2013). A Better Way to Think About Your Business Model. Harvard Business Review. Retrieved from https://hbr.org/2013/05/a-better-way-to-think-about-yo
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* Osterwalder, A. (2013). A Better Way to Think About Your Business Model. Harvard Business Review. Retrieved from https://hbr.org/2013/05/a-better-way-to-think-about-yo
  
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Salvador, E., Simon, JP, and Benghozi, PJ (2019). Facing Disruption: The Cinema Value Chain in the Digital Age. International Journal of Arts Management. Volume 22, Number 1, Pages 25-40.
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* Salvador, E., Simon, JP, and Benghozi, PJ (2019). Facing Disruption: The Cinema Value Chain in the Digital Age. International Journal of Arts Management. Volume 22, Number 1, Pages 25-40.
  
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Statistics (2020). Digital Advertising Report 2020. Statista Digital Market Outlook.
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* Statistics (2020). Digital Advertising Report 2020. Statista Digital Market Outlook.
  
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Statistics (2020a). Digital Economy Compass 2020. Statista.
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* Statistics (2020a). Digital Economy Compass 2020. Statista.
  
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Statistics (2020b). In-depth: Industry 4.0. StatistaDigital Market Outlook
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* Statistics (2020b). In-depth: Industry 4.0. StatistaDigital Market Outlook
  
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Vakulenko, Y., Shams, P., Hellstrom, D. and Hjort, K. (2019). Service innovation in e-commerce last mile delivery: Mapping the e-customer journey. Journal of Business Research. Volume 101, August 2019, Pages 461-468
+
* Vakulenko, Y., Shams, P., Hellstrom, D. and Hjort, K. (2019). Service innovation in e-commerce last mile delivery: Mapping the e-customer journey. Journal of Business Research. Volume 101, August 2019, Pages 461-468
  
  
 
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Latest revision as of 16:04, 9 January 2023

References

  • De Massis, A., Frattini, F. and Quillico, F. (2016). What Big Companies Can Learn from the Success of the Unicorns. Harvard Business Review.
  • Kaiser, I., and Stummer, C. (2020). How the Traditional Industrial Manufacturer Miele Established a New Smart Home Division. Research-Technology Management, Volume 63, Issue 4, Pages 29-34
  • Lemon, KN, and Verhoef, PC (2016). Understanding Customer Experience Throughout the Customer Journey. Journal of Marketing: AMA/MSI Special Issue, Volume 80 (November 2016), Pages 69–96
  • Li, F. and Whalley, J. (2002). Deconstruction of the telecommunications industry: from value chains to value networks. TelecommunicationsPolicy. Volume 26, Issues 9–10, Pages 451-472.
  • Salvador, E., Simon, JP, and Benghozi, PJ (2019). Facing Disruption: The Cinema Value Chain in the Digital Age. International Journal of Arts Management. Volume 22, Number 1, Pages 25-40.
  • Statistics (2020). Digital Advertising Report 2020. Statista Digital Market Outlook.
  • Statistics (2020a). Digital Economy Compass 2020. Statista.
  • Statistics (2020b). In-depth: Industry 4.0. StatistaDigital Market Outlook
  • Vakulenko, Y., Shams, P., Hellstrom, D. and Hjort, K. (2019). Service innovation in e-commerce last mile delivery: Mapping the e-customer journey. Journal of Business Research. Volume 101, August 2019, Pages 461-468


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Volume Chapter 1 – Overview of the digital economy, 2022
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