(Created page with " == Abstract == This paper recommends that Vietnam Airlines use a pro-offered model to both evaluate and improve its current service network being operated at international a...") |
m (Scipediacontent moved page Draft Content 515024751 to Wang Pham 2020a) |
(No difference)
|
This paper recommends that Vietnam Airlines use a pro-offered model to both evaluate and improve its current service network being operated at international airports. The model includes cluster analysis, ANOVA, and Scheffé post hoc to provide service performance insights and to serve as a complementary corporate benchmark for evaluating service potential and for identifying deficient service areas. By means of this model, the managerial board can designate a potent strategy for ground handling service. Additionally, the given model provides expatriate station managers with a clearer viewpoint of the localized productivity level as performed in relation to other airports concomitant within their own clusters.
Document type: Article
The different versions of the original document can be found in:
Published on 01/01/2020
Volume 2020, 2020
DOI: 10.1155/2020/4156298
Licence: Other
Are you one of the authors of this document?